Chairman's message Let me kindly offer to your attention GIRO Zrt.’s 2009 Annual Report which contains a brief and concise, yet substantial, overview of our Company’s results in 2009, allowing you to follow the year’s developments in payment traffic within the financial sector, as well as to draw conclusions concerning the tendencies that may affect you and your company. The economic slowdown had a major impact on the 2009 operations of our Company as well. In the clearing service the number of credit transfers grew by only 2%, in contrast with previous years’ increases of 6–10% and we have to speak about decline if we separate the public sector from the private one. GIRinfO Data Processing Service, our other major service business, was also affected by the shrinking lending and leasing market. In this business line, the number of transactions fell to two thirds of that in the previous year. We have good news nevertheless. Our financial assets produced an outstandingly high yield, while we managed to keep costs well within the target. It is important to note that as of early 2009, we have reduced our clearing fees substantially, by 15%. A final court ruling was adopted in favour of our Company in an employment litigation pending for over five years, as a result of which we have been able to release the substantial provisions set aside for that purpose. Another success was the full completion of the tasks set for GIRO Zrt. and BISZ Zrt. our fully-owned subsidiary to achieve synergy effects. This major effort which involved organisational, HR, investment, training and a number of other aspects will have a positive impact on our efficiency for the years to come. Our professionals provided major contributions to the Hungarian SEPA Association as well as to the SEPA Payment Schemes Working Group of the European Payments Council (EPC), and also gave a large number of presentations and attended conferences to address various payments system issues. In May 2009, GIRO Zrt.’s ISO supervisory audit was carried out. The audit report confirms the transparent, regulated and customer-focused operations of our Company and the outstanding standards of our Quality Management System. The audit placed particular emphasis on the environmental awareness of our operations. With the help of figures, text, diagrams and the GIRO spirit, the following pages guide you through the events taking place at our Company in 2009. As Chairman of the Board of Directors, I wish to take the opportunity to thank the Board members for their work in 2009. Many decisions had to be made during the year, and the results prove that discussing, developing and adopting the appropriate resolutions was a worthwhile effort. I wish GIRO, ourselves and the entire payments sector further success in 2010. Péter Legeza Budapest, March 2010 Dear Reader, ![]() I believe that all of GIRO Zrt.’s shareholders should be proud of the performance of the Company in 2009, a year when the entire national economy was afflicted by the economic crisis. First of all, an account should be given of the InterGIRO1 project launched three years ago for the modernisation of the clearing system, which went live on the clearing day of 2 November. It should also be pointed out that the project was implemented successfully with significant savings compared with its original budget, and went live without any interruptions in the clearing service. On this occasion, allow me to thank the management and every employee of the Company for their attitude towards the project, which made the seamless implementation of the new clearing engine a success. In connection with business operations, it is to be noted that in 2009, an especially challenging year, the fee reduction introduced at the beginning of the year and the system of fee discounts led to a 20% decrease of sales revenue, leaving over HUF 1bn with clearing members. At the same time, our profit before tax was HUF 225mn over the target, owing partly to our investment policy and successful asset management, and partly to significant cost cuts, while the volume of transactions fell 1.1% short of the target. Mária Kovács Budapest, March 2010 |